Kambi Pope

About Kambi Pope

I believe leadership isn’t about titles — it’s about alignment, courage, and the willingness to grow. That belief has shaped my career, my coaching practice, and the way I show up as a mother, a leader, and a builder of people.I’ve spent more than a decade leading teams across industries — from fitness and franchise operations to healthcare staffing and now the third‑party testing industry. Today, I serve as Senior Director of Customer Success at Midwest Laboratories, where I lead client services, account management, and quality control teams with a focus on excellence, empathy, and results. Along the way, I noticed something: Leaders aren’t struggling because they lack intelligence or ambition. They’re struggling because they’re disconnected — from their values, their purpose, and sometimes themselves.That realization led me to create TrueNorth Leadership, a coaching and development practice designed to help leaders:*Define who they are*Align with what matters most*Lead with clarity, courage, and authenticity*Build cultures where people feel seen, supported, and challenged to growI work with those navigating leadership transitions, executives shaping culture, and teams striving for alignment and accountability. I also speak on Value Alignment, Overcoming Setbacks, Authentic Leadership, and Resilience, bringing real‑world experience and a grounded, human approach to growth.At the heart of everything I do is a simple belief: When leaders grow, organizations transform.If you’re passionate about leadership, culture, or personal growth — or if you’re exploring coaching or development for yourself or your team — I’d love to connect.

Experience

1. Sr Director, Customer Success

   Midwest Laboratories

   Mar 2023 — Present

Education

• Bellevue University

  Bachelor of Science (BS), Investigations

  2009 — 2010