Kamal Satpathi
Senior Director of Operations | Customer Experience (CX) • P&L • Service Delivery • Global Scaling | Enterprise Accounts | CSAT | SLA
- Role
- Senior Director of Operations at TP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Kamal Satpathi
As Senior Director of Operations at Teleperformance, I focus on leveraging expertise in business relationship management, financial management, and strategic planning to enhance organizational efficiency and client satisfaction. My work emphasizes operational excellence and aligning processes to deliver exceptional customer experiences. I support continuous improvement initiatives and ensure actionable insights are effectively implemented across teams, associates, and processes. My efforts contribute to driving sustainable growth and operational success in the dynamic contact center environment.
Experience
Senior Director of Operations
Jun 2024 — Present · IN
Education
Cambridge School
Computer Science
1996 — 2007
Ravenshaw University
Bachelor's degree, Information Technology Project Management
2010 — 2013
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