Kamal Parthasarathi
Senior Vice President & Head - Contact Center Operations
- Role
- Senior Vice President Operations at Arrise Bpo Solutions
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Kamal Parthasarathi
Seasoned BPO Leader with 16+ years of success driving operational excellence across international and domestic markets. Proven expertise in building and leading high-performing, cross-functional teams across multiple locations while managing complex, multi-client processes and full P&L accountability.Strategic and hands-on in delivering measurable improvements in customer experience, operational efficiency, and business outcomes. Adept at scaling operations, optimizing performance, and leading transformational initiatives across a broad spectrum of functions.Core Competencies:People Leadership | Operational Strategy | Customer Experience Management | Performance Optimization | Process Improvement | Multi-Client Operations | P&L Management | Business Consulting | Sales & Customer Support | Technical Support | Back Office Operations | Banking & Collections
Experience
Senior Vice President Operations
Oct 2025 — Present
Education
Rajalakshmi Engineering College
Bachelor of Engineering - BE, Electrical and Electronics Engineering
2004 — 2008
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