Kamalesh Singh

WORK HISTORY

EDUCATION

SKILLS

ABOUT KAMALESH SINGH

With over 26 years of leadership experience across luxury hospitality and educational administration, I bring a proven record of operational excellence, strategic direction, and team empowerment. My career journey has evolved from managing world-class hotel operations at The Leela Palace to leading large-scale administrative and compliance functions within education, always with a focus on quality, integrity, and people-centred results.In hospitality, I built and led award-winning teams recognised for service distinction and operational innovation. I directed restaurants and banquet operations for prestigious five-star hotels, delivering exceptional guest experiences and flawless execution across hundreds of events, from Bollywood celebrity weddings to international corporate conferences. My leadership consistently improved team performance, enhanced guest satisfaction, and drove profitability through strategic training, resource optimisation, and uncompromising service standards.Transitioning into education, I successfully applied the same high-performance mindset to strengthen organisational systems, streamline operations, and promote a culture of accountability and professional growth. As Head of Administration at Notre Dame High School, I oversee finance, HR, facilities, and compliance, ensuring operational excellence and adherence to regulatory standards while fostering a collaborative and efficient environment.I am passionate about creating systems that empower people and deliver excellence, whether through shaping staff capability, refining processes, or designing exceptional customer and student experiences. My approach blends analytical thinking, strategic vision, and empathetic leadership, enabling institutions to achieve lasting results. Highlights & Achievements:• Multiple Manager of the Month and Certificates of Excellence awards for outstanding leadership and service quality.• Recognised for transforming customer satisfaction ratings from 2/10 to 9/10 through cultural change, motivation, and process innovation.• Led restaurant teams that achieved Best Chinese Restaurant and Best Coffee Shop in Mumbai under The Leela Kempinski brand.• Managed more than 500 large-scale events and luxury weddings for celebrities and global dignitaries, ensuring seamless delivery and client satisfaction.