Kamal Hasan

Senior Service Desk Specialist Sme @Admiral India

Thanjavur, TN, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2025 — Present

Senior Service Desk Specialist Sme @Admiral India

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Gurugram, IN

EDUCATION

2010 — 2014

As-salam college of engineering and technology

Bachelor's Degree, Electronics and Communications Engineering

2010

State Board

SSLC

N/A

Sri K.G.S Hr Sec School

HSSC

2007 — 2010

Sri K.g.s HR Sec School

High School, Bio-maths

2014

As-salam College of Engineering and Technology AnnaUniversity

BE, ECE

SKILLS

Project ManagementMatlabCustomer ServiceTime ManagementHtmlWindowsMicrosoft ExcelPowerpointResearchAutocadJavaEnglishCEvent PlanningC++TeamworkTeam ManagementPublic SpeakingMicrosoft WordLeadershipSocial MediaMicrosoft OfficePhotoshopIntegration

ABOUT KAMAL HASAN

Experienced in Desktop and Server Support with latest technology of working in the information technology and services industry with strong advanced Troubleshooting Skills. Skilled in Servers, Active directory, Group policy, provisioning On boarding, Off boarding, SureMDM, O365 Admin, SharePoint, Networks, VPN, firewall, Migration activities, patche update, Servicenow, Jira and provide high quality Customer Service. Strong information technology professional with a Citrix, Vmware & cloud computing technologies focused in IT industry Agile IT - Agile way of working, managing, motivate the team, and train the new associates to provide the high quality end user support on time. Interested in Cloud computing such as Google clouds, Azure, machine learning, Data science and Automation.

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