Kamal Hasan
8 Years Experience || Sr IT support Engineer, Global IT Service Desk SME || ITSD shift lead || System administrator || Actively looking for great network people || Key skills : ITIL, ITSM, AD, Azure AD.
- Role
- Senior Service Desk Specialist Sme at Admiral India
- Location
- Thanjavur, TN, IN
- LinkedIn followers
- 500 followers
About Kamal Hasan
Experienced in Desktop and Server Support with latest technology of working in the information technology and services industry with strong advanced Troubleshooting Skills. Skilled in Servers, Active directory, Group policy, provisioning On boarding, Off boarding, SureMDM, O365 Admin, SharePoint, Networks, VPN, firewall, Migration activities, patche update, Servicenow, Jira and provide high quality Customer Service. Strong information technology professional with a Citrix, Vmware & cloud computing technologies focused in IT industry Agile IT - Agile way of working, managing, motivate the team, and train the new associates to provide the high quality end user support on time. Interested in Cloud computing such as Google clouds, Azure, machine learning, Data science and Automation.
Experience
Senior Service Desk Specialist Sme
Jan 2025 — Present · Gurugram, IN
Education
As-salam college of engineering and technology
Bachelor's Degree, Electronics and Communications Engineering
2010 — 2014
State Board
SSLC
2010
Sri K.G.S Hr Sec School
HSSC
Sri K.g.s HR Sec School
High School, Bio-maths
2007 — 2010
As-salam College of Engineering and Technology AnnaUniversity
BE, ECE
2014
Skills
- Project Management
- Matlab
- Customer Service
- Time Management
- Html
- Windows
- Microsoft Excel
- Powerpoint
- Research
- Autocad
- Java
- English
- C
- Event Planning
- C++
- Teamwork
- Team Management
- Public Speaking
- Microsoft Word
- Leadership
- Social Media
- Microsoft Office
- Photoshop
- Integration
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