Kamal Prabhan

About Kamal Prabhan

At the helm of IT Operations at Envestnet, I am a steward of technological…

Experience

1. Associate Vice President - IT Operations

   Envestnet

   Jul 2020 — Present · Trivandrum, IN

   Head the End user compute division which consist of Global Service Desk and Global Technical Support teams. • Planned and executed the migration from on-prem data centers to the cloud, improving operational efficiency and enabling faster time to market.• Managed on-prem and cloud data centers, including capacity planning, budgeting, performance monitoring, optimization, and upgrades, ensuring stable and reliable services.• Led the day-to-day management of the team in India, driving results through efficient use of resources.• Contributed to the creation and definition of best practices and standards, working closely with the leadership team.• Managed all IT teams in India, including performance reviews, promotions, career development, onboarding, and team productivity.• Acted as the escalation point for stakeholders across the organization, prioritizing and delivering support and services effectively.• Met yearly engagement survey and attrition targets by driving employee engagement activities across the division and organization.

Education

• Cochin University of Science and Technology

  Bachelor of Engineering

  2001 — 2005

• Kendriya Vidyalaya Pattom,Thiruvananthapuram

  10 + 2

  1989 — 2001

Skills

• Isms
• Outsourcing
• IT Service Management
• Capital Budgeting
• Incident Management
• Process Migration
• Service Delivery
• Business Analysis
• Vendor Management
• IT Procurement
• Software Asset Management
• Capacity Planning
• Requirements Gathering
• Itil Service Operations
• IT Asset Management
• Transition Management
• Contract Negotiation
• Prince2
• Management
• IT Operations
• Project Management
• Requirements Analysis
• Itil V3 Foundations Certified
• People Management
• Invoice Processing
• Itil
• Team Management
• Process Improvement