Kamal Pandey

Experience

1. Japanese Language Specialist

   Sony India Software Centre

   Jun 2024 — Present

   IT professional currently working at Sony in Bangalore, with experience in software development and a strong interest in scalable tech solutions. I specialize in building efficient applications, solving technical problems, and contributing to impactful digital products. working with Microsoft SCCM (System Center Configuration Manager) to manage and maintain IT infrastructure, specifically focusing on deploying software, patch management, OS deployments, and asset reporting across the organization.”Patch Management:Handling monthly Windows updates and third-party patching using SCCM, including creating Software Update Groups (SUGs), deploying patches, and monitoring compliance.Software Deployment:Creating and managing applications/packages in SCCM for automated software deployment to user machines, ensuring smooth delivery with minimal user impactOperating System Deployment (OSD):“Creating and maintaining task sequences for Windows OS deployment using PXE boot or USB media, streamlining the imaging process for new and reimaged machinesDevice Collection & Management:“Managing device collections based on dynamic queries, for targeted deployments and patching activities.Troubleshooting:“Investigating deployment failures, resolving client health issues, and using log files (e.g, smsts.log, WUAHandler.log) to diagnose problems.In my current project, I am performing manual testing on SCCM deployments and configurations to ensure software distribution, patching, OS deployment, and compliance settings are functioning correctly across endpoints.Client Health & Communication: • Checking SCCM client installation, communication with Management Point (MP), and policy retrieval. • Validating logs like ClientIDManagerStartup.log, PolicyAgent.log.Report Verification: • Manually validating SCCM reports against actual endpoint behavior to ensure data accuracy

Education

• GIC DWARAHAT

  X

• GIC DWARAHAT

  Xll

• Delhi University

  Bachelor's degree, Japanese Language and Literature

  2015 — 2018