Kamal Krishnasamy

Client Relationship Itsm Lead @Tata Consultancy Services

Core Support Program and Service Support delivery manager for Tier 1 critical IT applications for a leading airlines in the US - Key responsibilities include client relationship management, coordinating service and support delivery, managing risks and provide end-to-end visibility into the project health of the deliverables - Plan and and coordinate sprint deliverables and dependencies across multiple teams such as change, release, incident and infrastructure and middleware engineering teams - Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule - Support resource planning for delivery and execution