Kamal Deep Singh.

WORK HISTORY

EDUCATION

ABOUT KAMAL DEEP SINGH.

Versatile and result driven technocrat with experience in Program/ Project Management, Service Delivery, Customer Service & Experience, IT Operations - heading the Large Engagements, IT Transition and Key Account Management / IT Business Partner, Global Service Desk & ITSM Teams - Incident, Event, Problem, Change, Release, Capacity & Availability Management, for global organizations. Experience in managing and leading large Multi-Cultural & Cross Functional teams, Vendor Management, Managing multiple Projects across multiple domains in dynamic and challenging environments, from inception to closure Facilitate strong Governance and processes to identify and prioritize business needs, resulting in a roadmap for budgeting, deploying, and improving IT processes and under-pinning tools Ability to understand Business requirements and help deliver solutions to generate real business impact. Ensuring business needs and organizational goals are met and negotiate commitments on scope, schedule, cost, quality and time-to-market are achieved. Identify Network, Application and Infrastructure technology requirements for organization and its client. Analyze, evaluate and implement solutions effectively. Anticipate risks, dependencies and manage them proactively to ensure timely project completion. Define and establish business case justification and cost/benefit analysis for IT spending and initiatives, review formulations of project definitions showing project objectives, information system requirements and analytical & programming personal requirements. Assess and convey risk associated with IT investments. Develop, implement, and maintain practices & processes that facilitate engagement, alignment with business and its customers. Proficient in handling large-scale delivery assignments for enterprise environments and platform technologies and managing teams by combining managerial and technical expertise.