Kalyan Kumar Panathula
CRM Transformation Leader | Associate Director at Novartis | Salesforce & Siebel Migration Expert | Delivering Innovation in Healthcare & Technology
- Role
- Associate Director at Novartis
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Kalyan Kumar Panathula
I am a highly accomplished & ambitious IT professional with 19+ years of a solid track…
Experience
Associate Director
Aug 2023 — Present · Hyderabad, IN
Spearheading strategic and operational management of the Salesforce-based CRM platform for the Europe region, ensuring high system availability, stability, and user satisfaction across commercial teams.• Acting as the primary point of contact for regional CRM stakeholders, aligning technology initiatives with business goals and managing cross-functional expectations.• Devising and implementing key performance indicators (KPIs), establishing governance frameworks, and driving continuous improvement initiatives based on feedback, analytics, and service metrics.• Fostering a proactive, innovation-driven culture focused on platform resilience, compliance, and value delivery across the enterprise CRM ecosystem.
Education
Sri Venkateswara University
MCA
1999 — 2002
Skills
- Software Development Life Cycle (Sdlc)
- Soa
- Siebel
- Pre-Sales
- Sdlc
- Solution Architecture
- Web Services
- Eai
- Oracle
- Requirements Analysis
- Integration
- Crm
- Eim
- Team Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.