Kalyani Loya
| MBA in Operations| Customer Success Operations Analyst at Velsera
- Role
- Customer Success Operations Analyst at Velsera
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Kalyani Loya
Analyst with 4 years of experience in operations, client servicing, and business analysis…
Experience
Customer Success Operations Analyst
Mar 2025 — Present · IN
Analysed business performance and customer contracts, identifying billable items to support Sales,Finance, and Customer Success. • Built renewal & usage trackers and Power BI dashboards (via Salesforce) to monitor product usage and renewal trends for executive reporting.• Automated reporting by consolidating Excel sheets into master trackers; supported billing and occupancy tracking via OpenAir & Jira.• Gained hands-on experience with SQL, Python, and VS Code for basic data extraction and analysis.
Education
Alkesh Dinesh Mody Institute for Financial & Management Studies
Master of Business Administration - MBA, Operations
2021
Maharashtra Institute of Technology Aurangabad
Bachelor of Technology, Civil Engineering
2014 — 2018
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.