Kalyan Chakraborty

WORK HISTORY

EDUCATION

ABOUT KALYAN CHAKRABORTY

An innovative and progressive IT professional has spent 20 years of my career focusing on Managed Network and IT Infrastructure Services. I\'ve been the architect of modernization and optimization in numerous organizations. My career is highlighted by collaborative work with diverse Managed Service Vendors and Cross-Functional Teams, driving cost-effective solutions through innovative automation, streamlining workflows, and securing industry leadership.Expertise in: IT/NOC Operations & Maintenance, Project and Service Delivery, ITSM & Vendor Management, Problem and Major Incident Management, Business Change Management, Communications, Stakeholder management, Capacity Management, Technical Program Management, Release Management, Automation & Digitization and Cloud Computing. I have successful track records in building long-term relationship with clients, vendors and stakeholders Expertise in Cross-Division Senior Leadership Meetings, advocating for optimal resource performance and efficiency, defining and implementing long-term strategies, and fine-tuning SLAs, KPIs, and Service Credits for violations Technology savvy and thoroughly understand technology solution delivery services for New IT Domains (Cloud, Data Analytics, AI). Creative thinking, able to bring new ideas to help solve client problems. Ability in drafting IT solution plans, business cases, transformation roadmaps. Effective written and verbal communication skills. A team player with the ability to work with technology solution teams and vendors Manage the planning, architecting, deployment, monitoring, maintenance, development, upgrade, and support of technology systems, including network equipment, hardware, software, and cloud systems