Kalvinderjit Nahal Cemap

Area Branch Manager @State Bank of India

Birmingham, GB

Efficiently manage and oversee the administrative, operational and financial functions of the branch, promote branch visibility and drive business growth by ensuring customer and community awareness of the banks products and services.Responsible for attaining Bank and Branch goals through active sales management of both self & staff. through own activities in the local community & beyond and through provision of a superior level of customer service and promotion of the sales and service culture through coaching, guidance and staff motivation.Understands the critical relationship between lender, broker and client, and the responsibility of trust given to a lender, in successfully processing a lending proposition.Highly analytical individual, who understands the individual requirements of each client and present bespoke solutions to satisfy client needs, whilst evaluating jointly risk and pricing. As always exit strategy is critical to assessing every deal.I Participate in community affairs to increase the Bank\'s visibility and to enhance new and existing business opportunities.Responsible for the training, development and optimum performance of direct reports ensuring that staff are well trained and equipped with the necessary tools to provide superior customers service and enable them to meet performance expectations.I plan, implement and drive team building initiatives to enhance positive team morale and establish and maintain staff motivation.Responsible for goal setting for direct reports, and conducting performance appraisals.Responsible for performance and absence management and the implementation of performance improvement plans where necessary.