Kalpesh Kumar
service engineer
- Role
- Service Engineer at OPPO
- Location
- Udaipur, IN
- LinkedIn followers
- 500 followers
About Kalpesh Kumar
As a service engineer and center incharge at Oppo service center, I have acquired a comprehensive skillset that enables me to efficiently manage all aspects of the center\'s operations. With my experience in the field, I have developed expertise in resolving customer complaints, managing service requests, and maintaining high levels of customer satisfaction. My dedication to providing exceptional service has been recognized by both colleagues and management, and I take pride in maintaining a high standard of work at all times. In addition to my technical skills, I possess strong leadership and communication abilities that enable me to effectively collaborate with teams and foster a positive working environment. I am passionate about my work and strive to constantly improve my knowledge and skills to better serve customers and the organization. If you are looking for a skilled service engineer and center incharge with a proven track record of success, I would love to connect with you.
Experience
Service Engineer
Nov 2022 — Present · Jodhpur, IN
Experience:\\\\n• Provide technical support to customers and resolve technical issues related to Oppo products\\\\n• Diagnose and repair Oppo mobile devices, including software and hardware issues\\\\n• Ensure highest quality of service by following company standards and procedures\\\\n• Conducted repair and maintenance of mobile devices, including smartphones and tablets\\\\n• Provided technical support to customers and resolved technical issues related to mobile devices\\\\n• Maintained inventory of parts and supplies, ensuring efficient repair processes\\\\n• Oversee and manage the day-to-day operations of the service center, including customer service, technical support, and repair services\\\\n• Develop and implement processes to improve efficiency and reduce turnaround time for repairs\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Jawahar Navodaya Vidyalaya (JNV)
12th, Art/Art Studies, General, A
2010 — 2011
Rajasthan Technical University
Bachelor of Technology (B.Tech.), electrical engineering
2014 — 2018
Board of Technical Eduction, Rajasthan
diploma, Electrical Engineering
2011 — 2014
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