Kalpana Devi Poopati
Business Retention Strategist| Customer Experience and Customer Success Champion | RPA | Digital transformation | Corona Warrior | Women Empowerment
- Role
- Senior Renewal Specialist at UiPath
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Kalpana Devi Poopati
A Strategic and innovative Leader with expertise in Business Retention and Recurring Revenue with over 2 decades of experience in the IT industry across various domains and regions worldwide. Have a proven track record of managing large Accounts by collaborating with cross-function departments, partners, and customers with confidence and ease. Have the ability to build effective teams from the ground up, manage and coach diverse teams across many global locations. Skilled at building relationships with upper management to ensure deals are closed based on the company\'s goal and guiding principle in mind. Committed and remarkable at providing superior customer experience through understanding business processes, recommending solutions, and applying new technologies and methodologies based on customer feedback before and after Sales.7 times recipient of Sales Excellence and Customer Satisfaction award in last 15 years with a track record of overachieving revenue targets by 120% year on year. 2 times State Level Black Belt Taekwondo champion who has been recognized and facilitated by the Government of Karnataka and Bangalore Corporation for coordinating and leading more than 1500 volunteers during the Covid-19 pandemic in various government-initiated programs. Facilitated by Rotary Club Bangalore for the humanitarian work done during the pandemic.
Experience
Senior Renewal Specialist
Jul 2021 — Present · Bangalore Urban, IN
Education
Informatics College
NCC Diploma In Computer Studies from National Computing Center, UK, Computer Science
1992 — 1993
Informatics College
Advanced Diploma in Computer Studies from Oxford university, Computer Science
1993 — 1994
Methodist Girls Secondary School,Malaysia
SPM, Malaysian Board Exam
1987 — 1991
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