Alok Kumar
Senior Delivery Manager @Hexaware Technologies
Signup · Get unlimited contacts
WORK HISTORY
Senior Delivery Manager @Hexaware Technologies
EDUCATION
R N S Institute of Technology
Bachelor's degree
Visvesvaraya Technological University
B.E
SKILLS
ABOUT ALOK KUMAR
Alok Kumar is an accomplished IT professional with more than 20 years of progressive experience in Program, Project and Service Delivery and stakeholder management. He is currently based out of UK managing service delivery for a large home improvement retailer in the UK. In his current role he is managing end to end Managed Services which includes Applications, Infrastructure, Service Desk, Service Management, SIAM and security operations.He has in the past turned around code red accounts into green successfully with improved customer experience and EBIDTA margins.He has varied cultural experiences and have worked across multiple geographies (USA, UK, South Africa & India) and domains (Finance, Banking, Retail & Manufacturing).He is considered a dedicated problem solver and has consistently delivered beyond expectations, which has created a win-win situation for himself, his organisation and customers. He is recipient of multiple career awards including Employee of the Year.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.