Kally B.
IT Delivery Manager (Acting Head of Function) @PA Housing
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WORK HISTORY
IT Delivery Manager (Acting Head of Function) @PA Housing
EDUCATION
Highfields School
Higher Education/Higher Education Administration
ABOUT KALLY B.
Technology should be an enabling service, there to support the business and deliver the overall corporate plan and goals.I’m an IT leader focused on turning technology into practical outcomes. My experience spans IT Service Management, digital transformation, and operational leadership, helping organisations improve services while aligning technology with wider business priorities.I lead teams delivering IT support, driving service improvement, and implementing strategic roadmaps and operational plans that strengthen reliability, security, and performance.Much of my work involves bridging the gap between technical teams and the wider business, translating complex challenges into practical solutions that improve services and enable smarter ways of working.I focus on IT leadership and the responsible adoption of AI, helping organisations introduce emerging technology safely through strong governance, security, and data protection frameworks.Core areas:IT Leadership | IT Service Management (ITIL)| Digital Transformation | IT Strategy & Roadmaps | AI Governance & Adoption | Cyber Security | Stakeholder Engagement
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