Raghavendra Kali Prasad Kuchibhotla
Senior Manager Engagement Partner @Cognizant
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WORK HISTORY
Senior Manager Engagement Partner @Cognizant
Currently leading a $30M+ digital transformation portfolio for a Fortune 10 enterprise, driving large-scale customer experience, product modernization, and GenAI enablement initiatives. As Engagement Partner, I serve as the strategic interface between business stakeholders and delivery teams, orchestrating cross-functional execution across digital, CX, and MarTech ecosystems.Key Highlights:• Spearheading digital and CX transformation across 750+ global resources, with delivery accountability across product, platform, and assisted channel programs.• Enabled 30% YoY portfolio growth by aligning technology investments with client business outcomes.• Driving GenAI-led use cases in marketing automation, campaign personalization, and internal tooling for productivity.• Defined standardized agile estimation and delivery frameworks across 15+ capability towers (UI, Backend, Pega, AEM, QA, DevOps, etc.).• Leading stakeholder engagement with senior client executives (VP, Senior Director) for roadmap alignment, SOW governance, and operational compliance.• Achieved measurable impact in churn reduction, NPS uplift, and cost optimization across customer journeys.• Ensuring full statutory and financial compliance across invoicing, burn governance, and global talent onboarding.
EDUCATION
Indian School of Business
Advanced Management Programme (AMPBA) in Business Analytics, Data Science & Artificial Intelligence
ABOUT RAGHAVENDRA KALI PRASAD KUCHIBHOTLA
I am a strategy-oriented Engagement Partner with 13+ years of experience driving large-scale digital transformation, customer experience (CX) innovation, and GenAI-led modernization initiatives. With a strong foundation in delivery and business strategy, I currently lead a million-dollar portfolio, enabling Fortune 10 telecom enterprise to scale platforms, modernise MarTech ecosystems, and accelerate time-to-value.As an ISB AMPBA graduate with dual specializations in Strategy and Analytics, I bring a structured problem-solving approach to every engagement—whether it’s optimizing customer journeys, leading agile delivery transformations, or enabling GenAI capabilities across digital and assisted channels.I’ve successfully led engagements across Telecom, Consumer Products, delivering measurable outcomes in CX uplift, churn reduction, and operational efficiency. My role spans across stakeholder management, SOW strategy, agile governance, and executive communication—positioning me at the intersection of business and technology.I am passionate about solving complex business challenges and aspire to transition into a global consulting role where I can drive strategic impact at scale across industries.
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