Kalikant Jha
TL Amazon
- Role
- Team Lead at Amazon
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Kalikant Jha
A Dedicated and Result Oriented Professional with Graduate in Science(Physics) having 9…
Experience
Team Lead
Mar 2015 — Present · New Delhi, IN
Review work forecast and determine staffing needs to meet the daily, and peak time delivery (Last Mile) Handling, Coaching and developing the large team of 114 executive and 4 supervisors to run the entire station operation smoothly. Co-coordinating with the line haul team for inbound shipment to station Getting the daily packages picked from all MFN partners within the schedule, further connecting the shipment to destination within Critical pull time. Actively Improve Process in Co- ordination with other DC, FC Managers to Balance the Manpower, ensuring the entire department is operating at balanced and efficient shift while meeting all goals. Proactively identify and participate in lead/ Process improvement initiatives. Ensure optimum utilization and upkeep of all the available resources (Manpower/Vehicle/Assets). Advance planning for next day operation (Pre- Bagging, Large package, Premium Package, Asset Allocation, Petty Cash Allocation) Responsible for cash collection from the customer and remittance back to company Responsible for reconciliation and closure of shipments with vendors and warehouse Coordinating with the Customer Care /Various Cross -Functional team for speedy redressal of escalated Cases Pertaining to internal/external Customer. Focusing on the safety, quality, Customer experience and productivity of the department specifically: Monitor Performance; Coach and develop the team.
Education
L N M University Darbhanga
Bachelor of Science (BSc), Physics
1997 — 2001
Skills
- Key Account Management
- Vendor Management
- Leadership
- Negotiation
- Operations Management
- Sourcing
- Retail
- Customer Service
- Logistics Management
- Customer Relationship Management (Crm)
- Team Management
- Team Building
- Mis
- Business Development
- Business Strategy
- Crm
- Sales
- Microsoft Excel
- Merchandising
- Market Research
- Supply Chain Management
- Sales Operations
- Visual Merchandising
- Management
- Inventory Management
- Marketing Strategy
- New Business Development
- E-Commerce
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