Kali Freeland
Driving sales success with communication and change management skills.
- Role
- Sales Specialist at ADT Security Services
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Kali Freeland
As a sales specialist at ADT Security Services, my focus is on delivering high-performance inbound phone sales for residential and business security solutions. With over two years of experience in this role and completion of the ADT Emerging Leaders program, I contribute to team success by coaching new agents and supporting new hire training. My dedication to effective communication strengthens client relationships and ensures seamless sales processes. My professional journey spans roles in talent and change management, marketing, and sales, where I have contributed to process improvement, leadership development coaching, and fostering diversity and inclusion initiatives. With a commitment to supporting people and enhancing workplace culture, I aim to bring meaningful value to organizations that prioritize both business success and employee well-being.
Experience
Sales Specialist
Jun 2023 — Present · Jacksonville, FL, US
At ADT, I have achieved high performance as a sales specialist for inbound phone sales, providing residential and business security. Since graduating the ADT Emerging Leaders program, I have routinely coached new agents and assisted in new hire training.
Education
University of North Florida
Bachelor's, Psychology
2002 — 2009
Skills
- Program Management
- Process Scheduler
- Estimates
- Claims Management
- Strategic Planning
- Management
- Presentations
- Construction Management
- Property Claims
- Construction
- Property & Casualty Insurance
- Operations Management
- Water Damage
- Coaching
- Purchasing
- Property Damage
- Budgets
- Xactanalysis Maintenance and Support
- Restoration
- Training
- Customer Satisfaction
- New Business Development
- Public Speaking
- Residential Homes
- Insurance
- Fire Management
- Contractors
- Maintenance & Repair
- Direct Sales
- Supervisory Skills
- Sales
- Sales Management
- Customer Service
- Negotiation
- Renovation
- Project Planning
- Contract Management
- Cold Calling
- Contract Negotiation
- Team Leadership
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