Kalen Kelley

About Kalen Kelley

As a Recruiting Lead at Servos, an Elite ServiceNow Partner, I support ServiceNow delivery organizations by coordinating workforce programs and aligning talent strategy with business and delivery needs that fuel digital transformation. My approach is people-first and purpose-driven, partnering closely with candidates, hiring managers, and clients to ensure alignment across stakeholders and outcomes.I bring a structured and practical approach to the talent lifecycle, supporting workforce planning, pipeline management, process improvement, and program coordination in fast-moving ServiceNow environments. I am especially passionate about advancing diversity, equity, and inclusion in tech and advocate for inclusive, scalable hiring practices that support long-term organizational success.Through close collaboration across recruiting, HR, and delivery teams, I help enable successful ServiceNow implementations by improving operational execution, stakeholder alignment, and readiness across programs. Learn more about Servos: servos.io/agency-solutions Explore our ServiceNow Partner profile:

Experience

1. Senior Technical Recruiter

   Servos

   Nov 2021 — Present

   Own and lead the full recruitment lifecycle across the organization, partnering closely with leadership to forecast hiring needs and attract top talent accordingly. Successfully recruited for a range of key roles including Delivery Leaders, Technical Consultants, Business/Process Analysts, Project Managers, Experience Designers, Account Executives, and Operations.We are a ServiceNow Elite Partner who is passionate about improving digital citizen services for cities, counties, and states across the US. We specialize in co-creating high value, human-first ServiceNow solutions that provide great experiences for your customers and employees.

Education

• Southern New Hampshire University

  Bachelor's degree, Business Administration and Project Management (Agile Concentration)