Kale Miller

About Kale Miller

Interests and experience includes: MarTech and Digital Platforms, digital…

Experience

1. Senior Manager, Digital Platforms Agency

   Charter Communications

   Apr 2022 — Present

   Financial management/reporting, process management, and resource management for in-house Digital Platforms Agency (support 6 VP/Director level leaders and 700+ employees and contractors). Cross-functional strategy and operations lead on development and design services for Charter clients such as News & Sports Marketing, Spectrum Reach, External/Internal Comms, Enterprise, Internal Agent Tools, Industrial Design, and more-Manage budget models ($10mm+) and dashboard reporting for Agency clients and produce quarterly forecasts. Host bi-weekly syncs with finance/client teams and analyze incremental funding scenarios-Curate executive reporting on digital platform metrics and collaborate with data owners to create automated metrics dashboard-Partner with finance to visualize staffing and contractor financial reports via Tableau to phase out manual reporting and increase transparency-Assist as PMO/Chief of Staff for ad hoc executive/finance/client reporting requests and soundly navigate unknown scenarios via collaboration-Develop and deploy communications for Agency leadership team to both managers and employees and promote positive team culture-Conduct research for resourcing, capacity, and portfolio management tools to automate processes as operations technology lead-Product Owner for Confluence sites and Agency website that highlights design and development services, clients, and employees-Oversee technology and consulting contracts and project manage through finance, legal, and procurement processes-Onboard new vendors and enhanced communication and relationships with existing vendors-Implemented a new hire onboarding site and launched an automated welcome email for new hires to improve experience.

Skills

• Leadership
• Workfront
• Project Management
• Teamwork
• Negotiation
• Campaign Management
• Legal Compliance
• Positive Team Player
• Powerpoint
• Social Media Marketing
• Event Planning
• Workflow Management
• Microsoft Excel
• Time Management
• Branding
• Facebook
• People Skills
• Highly Detail Oriented
• Contract Drafting
• Marketing Operations
• Customer Service
• Brand Management
• Facebook Advertising
• Marketing
• Social Media
• Alternative Dispute Resolution
• Process Management
• Digital Marketing
• Organization
• Microsoft Office
• Multi Tasking
• Microsoft Word
• Marketing Strategy
• Enterprise Marketing
• Project Coordination
• Communication