Kaleb Pierre

About Kaleb Pierre

Enterprise audiovisual and event technology leader with 15+ years of experience managing multi-site AV operations, executive-level meeting support, and large-scale hybrid events. I specialize in delivering reliable, zero-surprise meeting experiences that enable leaders and teams to focus on what matters most—connection, decision-making, and performance.Throughout my career, I’ve led high-performing AV teams, supported board meetings and all-hands events, and partnered cross-functionally with IT, Facilities, and Security to ensure conference rooms and event spaces operate at the highest service levels. My approach is proactive and metrics-driven, emphasizing room readiness, preventative maintenance, and disciplined incident management to improve uptime, reduce repeat issues, and protect stakeholder trust.Currently, I serve as General Manager of Operations at Acuity Event Productions & Design, overseeing AV service delivery, vendor management, and asset lifecycle planning. Previously, I held senior leadership roles with PSAV/Encore, Benchmark Hospitality & Dobil Laboratories, managing regional AV operations and large-scale productions across multiple markets.I’m driven by purpose, service excellence, and team leadership—and I thrive in environments where technology reliability directly supports people, culture, and business outcomes.

Experience

1. General Manager of Operations

   Acuity Event Productions & Design

   Jan 2024 — Present · Atlanta, GA, US

   in my capacity, I assume the vital responsibility of overseeing the comprehensive management of operations within a designated market or allocated locations situated within a defined region. My primary focus revolves around ensuring an unparalleled standard of service excellence across all facets of our interactions with event partners, customers, and vendors.As a custodian of operational efficiency, I take pride in supervising and nurturing the growth of Project managers & technician leaders under my purview. By providing guidance, mentorship, and fostering a culture of continual development, I aim to cultivate a team that not only meets but exceeds performance expectations. This commitment extends to empowering each team member to reach their full potential, thereby contributing to the collective success of our operations.In addition to day-to-day management, I actively participate in the strategic direction of the company. My role involves collaborating with key stakeholders to conceptualize, direct, and implement initiatives that align seamlessly with the overarching goals and values of the organization. This multifaceted approach ensures that our operational strategies not only meet current needs but also anticipate and adapt to the evolving landscape of the industry.By combining a keen eye for operational intricacies with a strategic mindset, I play an integral role in steering the trajectory of our company. This involves not only addressing immediate challenges but also proactively identifying opportunities for growth, innovation, and sustainable development.In essence, my role is a harmonious blend of operational oversight, team leadership, and strategic contribution, all geared towards fostering a high-quality service environment and fortifying our position as a leader in the industry.

Education

• Bethune-Cookman University

  Business Administration and Management, General

• University of Pennsylvania

  Marketing

• ITT Technical Institute-Norwood

  System, Networking, and LAN/WAN Management/Manager

Skills

• Av
• Live Events
• Corporate Events
• Production Managment
• Event Management
• Sound
• Trade Shows
• Video
• Hotels
• Hospitality
• Event Planning
• Video Conferencing
• Entertainment
• Audio Engineering
• Live Sound
• Projection
• Projectors
• Sound Reinforcement
• Music Production
• Stage Management
• Meeting Planning
• Event Technology
• Lighting
• Recording
• Music
• Multimedia
• Professional Audio
• Convention Services
• Lighting Design
• Parties
• Stage Lighting
• Festivals
• Wedding Planning
• Production Management
• Av Systems