Kaleb Medel

About Kaleb Medel

I am passionate about developing high-performing relationships and using my technical skills and business acumen to drive product retention, engagement, and customer growth!I am a high-performing Customer Success Leader with 10 years of experience in SaaS environments. I am skilled in leveraging technical expertise and up-to-date industry knowledge to drive growth and engagement. My proven track record in developing and cultivating strong relationships with complex enterprise customers, and working with C-level decision makers, partners and stakeholders leads to exceptional customer experiences. I collaborate with my teams such as Operations, Sales, Marketing, and Support to ensure alignment on strategic objectives and achieve collaborative business outcomes.SKILLSIndustry/Professional: Customer Relationships, Stakeholder Engagement, Account Management, Cross-functional Teams, Communication, Leadership, Training, Development, Initiatives, Problem Solving, B2B, SaaSTechnical: MS Excel, Jira, Salesforce, Looker, Tableau, Salesforce, Docker, Splunk, Cribl and ZendeskI enjoy rock climbing, cycling, studying Japanese, engaging with creative mediums, and creative writing.Let\'s connect and collaborate. I am exploring opportunities at this time and would be excited to speak with you! My direct email address is: k••••••@gmail.com. I look forward to our conversation!

Experience

1. Customer Onboarding Manager

   People Data Labs

   Jan 2025 — Present

Education

• Westmont College

  Bachelors, Biology

  2007 — 2011

• Westmont College

  Bachelors, English

  2007 — 2011

Skills

• Editing
• Microsoft Word
• Team Leadership
• Volunteer Management
• Leadership
• Management
• Sales Operations
• Data Entry
• Customer Service
• Salesforce.com
• Journalism
• Social Media
• Teamwork
• Blogging
• Proofreading
• Research
• Critical Thinking
• Creative Writing
• Microsoft Excel
• Powerpoint
• Laboratory
• Higher Education
• Microsoft Office
• Sales