Kalarani V

Experience

1. Senior Human Resources Coordinator

   Cognizant

   Oct 2022 — Present · Coimbatore, IN

   HR Specialist – Provident Fund (PF) & ESI AdministrationAdministered PF and ESI benefits for all employees across the organization, with specialized focus on ex‑employee cases.Ensured compliance with statutory regulations governing PF and ESI contributions, transfers, withdrawals, rejections, and retirement claims.Managed employee queries related to PF, delivering timely and accurate responses within SLA based on priority and complexity.Processed statutory documentation including Joint Declarations, Superannuation benefits, Non‑Contribution Period (NCP) letters, onsite travel periods, death claims, and Form 3A preparation.Handled escalations and discrepancies in PF accounts, investigated root causes, implemented corrective measures, and streamlined query management to reduce errors.Maintained strict data privacy and confidentiality, ensuring zero breaches in a highly sensitive HR environment.Prepared and distributed management reports including PF production and SLA reports; assigned, prioritized, and monitored team tasks in line with SOP standards.Delivered HR services for ESI, e‑nominations, and PF queries, ensuring prompt resolution and employee satisfaction.Facilitated monthly review calls with structured agendas and conducted knowledge transfer sessions to strengthen team expertise in PF/ESI processes.Monitored regulatory changes in PF and ESI, updated internal procedures, and recommended process improvements to maintain compliance and efficiency.

Education

• SNS College of Technology

  Master of Business Administration - MBA, Human Resources Management and Services

• Dr. SNS Rajalakshmi College of Arts and Science

  Bachelor of Business Administration - BBA, Computer Application