Kalaivani S
Accounts Receivable/Process Improvement/Cash Application/B2C/Tool implementation/Operations/Team Management/OTC/Claims/Collection/Reconciliation.
- Role
- Cash Application Team Leader at Capgemini
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Kalaivani S
Am having around 15years of experience in Accounts Receivable, working for international…
Experience
Cash Application Team Leader
Dec 2023 — Present · IN
Process: Collections, Cash application & Dispute management (Team Lead) Monitoring the Cash applications & Cash Management for different countries like regions. Extracting the unallocated report and publishing to the respective country Finance Controlling and monitoring the SLA and KPI deliverable for the client Ensure the timely closure of AR book for the Month end close Addressing the service delivery calls and presenting the SLA performance to the clients Conducting the team meeting with the SMEs to understand the process issues and challenges Preparing the RCA on the process specific issues and challenges and framing CAPA Arranging the pre month end and post month end calls with the clients to address the expectedBusiness function support from locations. Preparing the Minutes of meeting with the stakeholders and publishing to the Leadership Forum.Conducting the Appraisal meeting with the team members and declaring the rating as per the performance basis the competency level Expertise in Process transitions and Continuous improvements. Able to increase process efficiency and team efficacy. Excellent Client handling skills and Pro-active working to exceed the expectations. Excel in MIS reporting, Power point preparations and presentation skills. Motivate and influence the team to meet targets and maintain low attrition percentage.Process: Collections, Cash application & Dispute management (Senior Processor) Capturing the payments and allocate with the outstanding invoices. Claims processing, Customer Reconciliation and Cash Forecasting. Reports like Claims Outstanding, Invoice Outstanding and Batching Report. Complete account reconciliations and process adjustments. Investigate and resolve customer queries. Overall pending collection report. Get the Reports of Invoices which is due and follow up with customer
Education
University of Madras
B.com
2003 — 2005
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