Kala Iyer

About Kala Iyer

With over two decades of international experience, Kala has built a distinguished career spanning Media, the Public Sector, Financial Services, Global Capability Centres, and Business Services. She is a strategic leader with a proven ability to drive large-scale business and technology transformations, set strategic direction, and optimize operations.Kala excels in establishing and managing critical functional disciplines, leading enterprise-wide change, and fostering collaboration across global teams. With deep expertise in aligning business and technology, she delivers innovative solutions that drive efficiency, growth, and lasting impact.A results-driven change agent, Kala is committed to shaping the future of organizations through passionate leadership and operational excellence.

Experience

1. Managing Director - India & Divisional Head of Strategy and Transformation

   Capita

   Jan 2025 — Present

Education

• University of East London - School of Childhood and Social Care

  MBA, Strategy & Marketing

• Indian Institute of Management Ahmedabad

  Management Development Programmes in IT Strategy and Leadership

  2009 — 2010

• Ramnarain Ruia College

  B.A, Economics

• Xavier Institute of Communication

  Post Graduate Diploma, Developmental Communication

Skills

• Regulatory Compliance
• Project Portfolio Management
• Employee Engagement
• Strategy
• Project Management
• Regulatory Submissions
• Leadership
• Banking
• Risk Management
• Change Management
• Stakeholder Management
• Vendor Management
• Program Management
• Portfolio Management
• Governance
• Policy
• Internal Communications
• Operational Risk
• Business Analysis
• Performance Management
• Outsourcing
• Management
• IT Strategy