Kajal Singh

About Kajal Singh

I am a quality team leader at Cogent E Services, a leading provider of outsourcing and offshoring services to various clients. I oversee the quality assurance processes and standards for our deliverables, ensuring that we meet the expectations and requirements of our customers, and that we follow the best practices and policies in our industry. With more than five years of experience in quality analysis and audits, I have developed a strong expertise in quality assurance, using various databases and tools to monitor, evaluate, and improve the performance and quality of our services. I have also contributed to the business development, customer relationship management, and account management aspects of our projects, building rapport and trust with our clients and partners. I hold a Bachelor of Commerce degree in Accounting and Finance from Delhi University, where I honed my analytical, numerical, and communication skills. I am passionate about quality, innovation, and customer satisfaction, and I aim to continuously learn and grow in my field.

Experience

1. Quality Team Lead

   Radical Minds Technologies Pvt. Ltd.

   Jan 2025 — Present · Gurugram, IN

Education

• Delhi University

  Bachelor of Commerce - BCom

  2014 — 2017