Kajal Sharma
Bus & Technology Delivery Analyst | Salesforce | Accenture| PGDM | ISB&M Pune
- Role
- Bus & Technology Delivery Analyst at Accenture
- Location
- Mumbai, IN
- LinkedIn followers
- 500 followers
About Kajal Sharma
As a Salesforce Business Analyst, I bridge the gap between business needs and technical teams, leveraging my Salesforce expertise and MBA background to streamline processes, enhance user experiences, and drive operational excellence. I specialize in Salesforce configuration, customization, data management, and automation, ensuring seamless integration with business systems. Proficient in creating workflows, reports, and dashboards, I provide actionable insights while maintaining data privacy and compliance. With strong expertise in User Acceptance Testing (UAT) and a user-centric approach, I deliver tailored solutions that meet client requirements. Known for my requirements analysis, problem-solving, and collaborative communication, I am dedicated to optimizing Salesforce functionality to align with business goals and create lasting impact.
Experience
Bus & Technology Delivery Analyst
Nov 2024 — Present
Education
Narbheram Hansraj English School
ISC
2007 — 2015
J D Birla Institute Kolkata
Bachelor of Commerce - BCom
2015 — 2018
International School of Business & Media
PGDM
2019 — 2021
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