Kajal Nehate
4 Years Experience in Digital Banking and Payments | SMS Gateway | Account Opening | Cards | Merchant Onboarding | API Integration and Testing | WEB Application | SQL | Java | Troubleshooting | KYC | Aadhar seeding | DMT
- Role
- Business Analyst at HDFC Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Kajal Nehate
Business Analyst with experience in the Banking and FinTech domain, working across projects such as Merchant Onboarding, KYC, Aadhaar Seeding, SMS Gateway,Payments, and Digital Account Opening. Adept at gathering and analyzing business requirements, preparing FRD/BRD documents, and ensuring seamless alignment between business objectives and technical solutions.Skilled in API analysis and testing to validate integrations between internal systems and external partners, ensuring data accuracy, security, and regulatory compliance. Experienced in coordinating with cross-functional teams for UAT, production deployment, and issue resolution, maintaining smooth process execution across digital banking journeys.Passionate about improving customer onboarding and transaction processes through data-driven insights, workflow optimization, and automation. Known for strong analytical, documentation, and communication skills with a focus on delivering business value through technology-driven solutions.
Experience
Business Analyst
Nov 2025 — Present · Navi Mumbai, IN
Dynamic and detail-oriented Business Analyst with strong experience in requirement gathering, documentation, process mapping, API testing, and cross-functional coordination. Skilled in translating business needs into clear and actionable BRD/FRD/SRS documents, workflow diagrams, and user stories while ensuring alignment across stakeholders, development teams, and QA.Hands-on expertise in banking domain projects including Digital CPV, Loan Management System (LMS) and Migration Module. Well-versed in analyzing operational workflows, validating system functionality, and supporting end-to-end implementation from requirements to UAT and production rollout.Proficient in performing API validations using Postman, preparing SQL queries for data verification, conducting UAT, managing defects, and ensuring solutions meet business expectations. Experienced with tools such as JIRA, Redmine, ServiceNow, MS Excel, and basic monitoring/log analysis for issue resolution.Known for strong communication skills, documentation accuracy, stakeholder handling, and the ability to work under pressure to deliver quality results within timelines.
Education
Centre for Development of Advanced Computing (C-DAC)
Post graduation diploma in Advanced Computing, Computer and Information Sciences and Support Services
North Maharashtra University
Bachelor's degree, Electrical and Electronics Engineering
2016 — 2020
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