Kajal Jha
Customer Centric Department @Sony India
Signup · Get unlimited contacts
WORK HISTORY
Customer Centric Department @Sony India
EDUCATION
Symbiosis Centre for Distance Learning
Post Graduate Diploma in Business Administration - Project Operation
Delhi University
Bachelor of Commerce - BCom
ABOUT KAJAL JHA
I possess three years of experience in a customer-centric department, specializing in managing escalations from various channels, including social media platforms like Twitter, Facebook, Instagram, etc. Additionally, I oversee cases where customers escalate their concerns to higher management in writing.During my tenure, I have actively worked with software such as MSD-365, Talisma, SAP, and APNewsis. In my role, I am responsible for handling customer escalations, always striving to provide optimal solutions and decisions.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.