Kajal Dubey
Business Analyst | TrioTree Technologies ।Hospital & Health care Expertise |
- Role
- Business Analyst at Triotree Technologies Pvt Ltd
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
Experience
Business Analyst
Sep 2022 — Present · Noida, IN
Taking care of client inquires via phone or email.Addressing technical issues and concerns related to healthcare IT products and services.Giving trainning to the client\'s of modules related to HIS.Understanding if any requirement or change any client want\'s communicating same to the product team.Resolving client\'s complaint\'s & queries.working with cross functional team to escalate the complex technical issues & resolution in our internal system.Identifying the recurring issues and suggesting the improvement to product functionalities to enhance user experience. participating in training session programme to enhance technical & customer service techniques
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