Kaiya Kramer
Data Analyst (Technology Application Specialist) @City of Santa Rosa
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WORK HISTORY
Data Analyst (Technology Application Specialist) @City of Santa Rosa
Santa Rosa, CA, US
AI Task Force Member: Researches and implements AI solutions for data automation, business intelligence, and operational efficiency.Gov AI Liaison: Represents Santa Rosa in AI initiatives with the City of San Jose, contributing insights on government AI applications.Explores AI-driven data analysis and process automation to enhance city-wide workflows.As a Technology Application Specialist, I play a pivotal role in enhancing the operational efficiency of the City’s Accela, Billing, and related applications. My position encompasses a blend of technical support, business process analysis, and data-driven decision-making, aligning closely with data analyst responsibilities.Key Responsibilities:Business Process Analysis: Analyze, document, and recommend improvements to business processes to streamline operations and enhance service delivery.User Consultation: Advise and collaborate with users to understand their needs and develop tailored application services that support data integrity and reporting requirements.Data Reporting and Analysis: Develop and implement reports utilizing Microsoft SQL databases, ensuring data accuracy and relevance to inform decision-making.System Performance Evaluation: Evaluate existing program performance, identifying areas for enhancement and recommending modifications to improve operational efficiency and security.Technical Support and Troubleshooting: Provide technical support to users, troubleshoot system problems, and isolate the root causes of system failures to ensure uninterrupted service.System Upgrades and Maintenance: Oversee the implementation of system upgrades and the installation of new hardware and software, ensuring the technology stack remains current and effective.Automation and Workflow Development: Design and implement automated records and workflows, leveraging stored procedures to optimize processes in response to user needs.
EDUCATION
Santa Rosa Junior College
Cisco Certification Training in CCNA
Santa Rosa Junior College
IGETC
Santa Rosa Junior College
Associate of Arts - AA
Santa Rosa Junior College
Associate of Science - AS
University of California, Berkeley
Film Studies
Santa Rosa Junior College
Drone Imaging
Santa Rosa Junior College
Security+ CompTIA
SKILLS
ABOUT KAIYA KRAMER
Passionate Data Analyst with a strong foundation in SQL, Power BI, and business intelligence. Experienced in designing dashboards, automating workflows, and leveraging data to drive decision-making. Skilled in optimizing SQL queries, building interactive reports, and ensuring data integrity. Enthusiastic about problem-solving and always eager to learn and apply new technologies.
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