Kaitlyn Rice
Guest Services Associate @Nashville Predators
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WORK HISTORY
Guest Services Associate @Nashville Predators
Nashville, TN, US
Serve as the liaison for assigned seating section(s)• Proactively monitor for and report fan code of conduct issues and maintenance concerns• Greet guests and check their ticket as they enter their seating section, direct them to their designated seats• Greet guests as they enter the building and provide directions and information as needed• Scan guests’ tickets with a smile and friendly greeting• Assist guests with ticket issues, resolve when possible, and escalate to Supervisor as needed• Smile and greet guests as they approach the restricted area• Check guests’ tickets to ensure they have access to the designated area
EDUCATION
Rochester Institute of Technology
Bachelor of Science - BS
Bishop Guertin High School
High School Diploma
Rochester Institute of Technology
Minor
Rochester Institute of Technology
Master of Science - MS
Rochester Institute of Technology
Master of Business Administration - MBA
ABOUT KAITLYN RICE
As a Digital Operations Manager at A. O. Smith, I focus on integrating and optimizing…
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