Kaitlyn Sullivan

Credit Union Operations Analyst @State Farm

Bloomington, IL, US

3/4/2023 - Present11/1/2022 - 3/3/2023 (Dev Op)- Orders new workstations and enhancements for Credit Union employees- Sets up system accesses for new employees and removes system accesses for past employees- Completes move matrix updates to ensure all Credit Union employee locations are current- Trained on updating the Website SSL Certificate- Uploads Alkami Packages for online banking daily- Submits workstation enhancement forms for FedLine- Collaborates with the Systems team to make updates or changes to the SFFCU Favorites folders- Assists the team in resolving Operations Support Unit technology help tickets- Assists the team with completing the Alkami Declassified report- Trained to perform quarterly staff access reviews for all Credit Union systems