Kaitlyn Mikus

About Kaitlyn Mikus

Sales and Marketing professional specializing in property management with 6+ years of…

Experience

1. Sales & Marketing Associate

   Bozzuto

   Jan 2021 — Present

   Implemented marketing campaigns and prepared promotional materials.Executed digital campaigns to improve brand awareness and online presence.Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.Served customers with knowledgeable, friendly support at every stage of shopping and leasing.Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.Managed administrative logistics of events planning, event booking, and event promotions.Implemented and enforced policies and procedures to maintain properties to highest standards.Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Skills

• Adobe Creative Suite
• Customer Service
• Graphic Design
• Merchandising
• Marketing
• Social Media
• Time Management
• Paint Tool Sai
• Retail
• Microsoft Office
• Sales
• Digital Illustration
• Leadership
• Manga Studio
• Illustrator
• Flash
• Photoshop