Kaitlyn Johnston
Account Executive @ Intelity
- Role
- Account Executive at Intelity
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Kaitlyn Johnston
I am an experienced Account Executive and former Operations Manager with a strong background in the hospitality industry, dedicated to driving operational excellence and delivering exceptional guest experiences.My passion for hospitality and technology, combined with my leadership experience in food and beverage operations, allows me to optimize team performance, streamline workflows, and enhance service delivery in fast-paced environments. I’m continuously exploring innovative ways to improve operational efficiency and elevate the modern guest journey through digital transformation.A proud graduate of James Madison University, I value collaboration, creativity, and a solution-oriented approach to challenges. Whether building teams or creating user-friendly digital experiences, I’m committed to making a positive impact across every touchpoint of the business.
Experience
Account Executive
Sep 2025 — Present · Nashville, TN, US
Helping hotels, resorts, and casinos elevate guest experiences and streamline operations with Intelity’s unified hospitality platform — from mobile check-in and mobile key to in-room tablets, digital compendiums, and AI-driven staff tools.
Education
James Madison University
Bachelor of Science (BS), Hospitality Management
2012 — 2016
Grimsley Senior High School
High School Diploma
2009 — 2012
Skills
- People Skills
- Communication
- Organization & Prioritization Skills
- Multi Tasking
- Time Management
- Hospitality Management
- Microsoft Word
- Tips Certified
- Social Media
- Collaboration
- Event Planning
- Leadership
- Microsoft Office
- Public Speaking
- Catering
- Customer Service
- Powerpoint
- Microsoft Excel
- Teamwork
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