Kaitlyn Delaney-Mendieta

Turn processes into playbooks with Scribe.

Role
Manager, Customer Success at Scribe
Location
Sarasota, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Kaitlyn Delaney-Mendieta

I started my career in K–12 education, where I learned how to meet people where they are and guide them toward shared success. That philosophy carries into Customer Success, where I help customers adopt products, grow with clarity, and feel supported every step of the way. Over the past decade, I have built and scaled CS organizations that balance strategic systems with human-first leadership. My belief is simple: my customer’s success is my success, and when customers thrive, the company and its people do too.

Experience

  1. Manager, Customer Success

    Scribe

    Jan 2026 — Present

    On a mission to uplevel how people work.Scribe’s Workflow AI platform helps organizations capture and optimize how work gets done. If you use a computer for your job, you need Scribe: scribe.com.

Education

  • Florida State University

    Bachelor's

  • Boston University

    Master of Education (M.Ed.)

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Kaitlyn Delaney-Mendieta — Manager, Customer Success at Scribe in Sarasota, FL, US | Unifers