Kaitlyn Costanzo
Department Manager - Womens Apparel @Nordstrom
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WORK HISTORY
Department Manager - Womens Apparel @Nordstrom
Pittsburgh, PA, US
Lead a team of 18 employees across four departments, including designer labels, premium denim, in-house brands, and more, delivering elevated, cohesive customer experiences.• Direct all visual merchandising for the division, ensuring flawless execution of corporate and vendor standards and creating immersive brand environments.• Use sales reporting, SKU productivity, and customer feedback to drive space planning, maximize sales per square foot, and improve shopability.• Partner with vendors to execute their visual standards and maintain strong brand representation across the floor.• Coordinate seasonal floor sets, major floor moves, and product launches with cross-functional teams, maintaining visual consistency and accuracy.• Awarded Nordstrom’s “Cash Call” for three consecutive quarters for excellence in sales, rewards growth, and leadership.• Selected to attend Nordstrom’s first-ever Women’s Apparel Summit for top-performing managers nationwide.• Manage inventory and stock control, including weekly RFID scans• Hire, train, and develop team members for consistent performance and growth.
EDUCATION
Suffolk University - Sawyer Business School
Marketing
Oakland Catholic High School
High School
Point Park University
Bachelor's degree, PR/Advertising
ABOUT KAITLYN COSTANZO
With over a decade of experience in retail and customer service, I contribute to Nordstrom as a Department Manager, where I lead a team of 18 employees across multiple departments, including designer labels, premium denim, and in-house brands. I focus on delivering elevated customer experiences, directing visual merchandising, and fostering collaboration with vendors to ensure consistent brand representation and effective space planning. My role also involves analyzing sales data, SKU productivity, and customer feedback to optimize shopability and drive sales performance. Building on my recent participation in Nordstrom’s analytics-oriented Merchant in the Making program, I have developed skills in forecasting, sales analysis, and vendor productivity, which enhance my ability to identify and act on growth opportunities.
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