Kaitlin Eckstrom

O365 Solutions Administrator @Boston Mutual Life Insurance

Lincoln, NE, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Sep 2023 — Present

O365 Solutions Administrator @Boston Mutual Life Insurance

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Omaha, NE, US

Product owner and system administrator for Salesforce (customer relationship management system); led onboarding of the operations team to streamline workflows and customer service. • Spearheaded SolarWinds Service Desk (IT service management system) configuration and deployment. • Led project that enhanced cybersecurity by implementing SSO (single-sign-on) for 19 applications in quick succession.

EDUCATION

2010 — 2014

University of Nebraska-Lincoln

Bachelor’s Degree, Finance, Economics, and Management

2012 — 2012

University of Oxford

Economics

2016 — 2018

Wichita State University

Master of Business Administration (M.B.A.)

SKILLS

FacebookBusiness AnalysisMentoringBasic SpanishFinancial AnalysisPowerpointMicrosoft ExcelMicrosoft WordPublic SpeakingSocial MediaSocial NetworkingProject ManagementTeamworkCustomer ServiceCredit AnalysisData PresentationMicrosoft AccessResearchLeadership

ABOUT KAITLIN ECKSTROM

I have a passion for bringing people, process, and technology together. My career began with a business analytics focus and has evolved to cover project management, system configuration, training, design thinking and innovation.Achiever | Responsibility | Discipline | Harmony | Learner

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Kaitlin Eckstrom — O365 Solutions Administrator at Boston Mutual Life Insurance in Lincoln, NE, US | Unifers