Kait Thacker

About Kait Thacker

Dynamic and results-driven professional with deep expertise in synthesizing guest experience insights to inform strategic decisions and operational improvements. Proven success in leading cross-functional initiatives that integrate data from field programs, dashboards, and enterprise insights teams. Skilled in translating complex findings into actionable strategies through visual storytelling, journey mapping, and stakeholder engagement. Adept at building feedback loops, aligning teams around shared learnings, and driving continuous improvement across store operations and field execution. Passionate about elevating the voice of the guest and empowering teams through data-informed decision-making. I work towards identifying critical goals and success factors for the business that are clearly linked to shareholder value, the guests and team; developing strategies that position the business to shape and capitalize on emerging guest trends and the competitive landscape, while considering the impact of strategies across the enterprise.Specialties Include:Guest Experience Strategy Customer Insights & Data Analysis Strategic Planning & Innovation Cross-Functional Collaboration Visual Storytelling & Journey Mapping Program & Project Management Process Improvement Stakeholder Engagement Retail Operations & Field EnablementStrategic Communication Dashboard & Reporting Tools Relationship Management Passionate and experienced Business Partner with a demonstrated history of working in the corporate and store retail industry. Skilled in Cross Functional strategy creation and implementation, Diversity and Inclusion, Guest and Team experience, Project Management, Team Building, Loss Prevention, and Management. Strong operations professional with a Bachelor of Science (B.S.) focused in Psychology and Counseling. Proven use of analytics and intelligence to guide business decisions to help Target maintain an inclusive and enriching environment while also being an innovative leader in the retail landscape. Effectively created and implemented effective strategies to build a strong and sustainable product in a large-enterprise business environment.

Experience

1. Lead Business Partner, Strategic Operations Data Insight Operations

   Target

   Jun 2023 — Present

   Dynamic and results-driven professional with deep expertise in synthesizing guest experience insights to inform strategic decisions and operational improvements. Proven success in leading cross-functional initiatives that integrate data from field programs, dashboards, and enterprise insights teams. Skilled in translating complex findings into actionable strategies through visual storytelling, journey mapping, and stakeholder engagement. Adept at building feedback loops, aligning teams around shared learnings, and driving continuous improvement across store operations and field execution. Passionate about elevating the voice of the guest and empowering teams through data-informed decision-making.Deep expertise in synthesizing complex data to drive strategic decisions and organizational improvement.• Proven success leading cross-functional initiatives that integrate data from multiple sources to deliver actionable insights and optimize performance.• Translated quantitative and qualitative findings into compelling narratives through data visualization, journey mapping, and stakeholder collaboration.• Developed feedback loops, aligning teams around shared metrics, and driving continuous improvement across programs and operations.• Passionate about empowering organizations through data-informed strategies that enhance efficiency, engagement, and measurable impact.

Education

• Montreat College

  Bachelor of Science (BS), Human Services, Counseling

  2006 — 2010

Skills

• Time Management
• Public Speaking
• Customer Support
• Social Media
• Logistics Management
• Mental Health Counseling
• Training
• Logistics
• Customer Satisfaction
• New Business Development
• Sales Management
• Microsoft Office
• Sales
• Recruiting
• Fleet Management
• Client Relations
• Account Management
• Management
• Team Building
• Student Counseling
• Event Planning
• Individual Counselling
• Leadership
• Marketing
• Business Strategy
• Business Process
• Client Services
• Counseling Psychology
• Powerpoint
• Microsoft Excel
• Business Development
• Sales Operations
• Customer Service