Jane Kaiser
Systems Admin @ Dropbox | Zendesk Nerd | AI Enthusiast | Bring all your chatbot and agentic questions, let’s chat!
- Role
- Support Systems Administrator at Dropbox
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Jane Kaiser
Platform administrator with 10+ years implementing, configuring, and onboarding teams onto complex systems at places like Disney, Meta, and Etsy.I\'ve onboarded Disney\'s engineering org onto enterprise tooling, launched developer communities for Meta, and ran many a routing audit to improve Etsy\'s Zendesk setup.The full implementation/onboarding loop (requirements gathering, configuration, documentation, and training) is where I do my best work, whether the audience is an engineer or VP.I like collecting zines, playing pinball, and growing rare tomatoes (did you know there\'s a line of exotic tomatoes named after Duran Duran songs?)
Experience
Support Systems Administrator
Mar 2026 — Present · Seattle, WA, US
SysAdmin for Zendesk and AWS Connect
Education
freeCodeCamp
Certificates of Completion
Skills
- SEO Copywriting
- Teaching
- Social Media
- SEO
- Technical Support
- Customer Service
- Networking
- Training
- Wordpress
- Microsoft Office
- Classroom Management
- Captivate
- Communication
- Google Analytics
- Project Management
- Web Content
- Leadership
- Articulate Studio
- Articulate Storyline
- E-Learning
- Camtasia
- Instructional Design
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