Kainoelani Lee

Director of Operations @Big Island Smokehouse

Hilo, HI, US

Logistics & OperationsSchedule and coordinate daily food truck operations and event logistics.Secure and maintain permits (e.g, health permits, special event/vendor permits) with government and county agencies.Oversee vehicle maintenance, fuel planning, and equipment upkeep.Inventory & Supply Chain ManagementSource and purchase high-quality ingredients and supplies from local vendors.Monitor inventory levels and manage restocking to avoid shortages or overstock.Financial ManagementTrack all income and expenses; maintain accurate bookkeeping for tax and grant purposes.File General Excise Taxes (GET) and manage vendor payments and payroll.Monitor budgets and cash flow to support sustainable business growth.Marketing & CommunicationsDesign and execute all digital marketing campaigns, ads, and promotions.Create and manage content across social media platforms (Instagram, Facebook, TikTok, etc.).Develop brand voice and visuals to increase visibility and customer engagement.Respond to messages, reviews, and inquiries to build strong relationships with the community.Design print materials, signage, and menu updates as needed.Administrative & Customer RelationsMaintain records of vendor partnerships, community outreach, and event participation.Communicate with customers, event coordinators, and vendors to ensure a smooth service experience.Coordinate staff scheduling and operational tasks to ensure business runs efficiently.

School for International Training

Bachelor’s Degree, Journalism and Media Communications, Arabic Language

Eastern Gateway Community College

Associate's degree, Health/Health Care Administration/Management

Colorado State University

Bachelor of Arts, Major: Journalism and Media Communications Minor: Information Technology

Southern New Hampshire University

Master's degree, Health/Health Care Administration/Management

Center for Cross Cultural Learning

Bachelor’s Degree, Communication, Journalism, and Related Programs