Kai-Ling S. Law

About Kai-Ling S. Law

I’m a UX leader who thrives in complex operational environments where great design directly improves people’s daily work. Over the past decade at Amazon, I’ve led multidisciplinary teams, shaped multi-year product strategies, and delivered experiences that help more than a million fulfillment associates work more safely, efficiently, and confidently.I partner closely with Product, Engineering, Operations, Robotics, and Safety to simplify workflows, clarify decision-making, and deliver measurable business outcomes. I’m energized by turning ambiguity into clear direction, aligning leaders around a shared vision, and empowering teams to build with confidence.Before Amazon, I spent over a decade as a designer, art director, and educator, leading UX at Rocket Mortgage and teaching interactive and graphic design. These experiences built a strong foundation in clarity, craftsmanship, and human-centered design.

Experience

1. Senior Ux Designer, Office Management, Global Real Estate and Facilities

   Amazon

   Jan 2026 — Present · Arlington, VA, US

   Space Planning

Education

• College for Creative Studies

  Bachelor's degree, Graphic Communications/Interactive Media

  2002

Skills

• Css
• Branding
• Concept Development
• Graphic Design
• Visual Communication
• Illustrator
• Digital Illustration
• Creative Strategy
• Blackboard, a Web-Based Course-Management System, Certified Instructor.
• Adobe Creative Suite
• User Interface Design
• User Experience Design
• Photoshop
• Graphics
• Interaction Design
• Information Architecture
• Web Design
• Html 5
• User Research
• Corporate Branding
• Web Development
• User Experience
• Email Marketing
• Storyboarding
• User-Centered Design