Kailey McClimon

About Kailey McClimon

My broad technical solution implementation/integration expertise along with comprehensive knowledge across various technologies allows me to foster winning customer relationships, retention, and loyalty through exceptional experiences, managing customers from onboarding, and supporting through implementation, maintenance, upgrades, and enhancements. I offer solid business acumen to effectively collaborate with senior leaders to identify inefficiencies and seek opportunities to improve processes for streamlined workflow efficiency across the organization and to improve the customer experience. I am skilled at relaying technical concepts to non-technical personnel with full transparency ensuring meticulous documentation. I develop and facilitate tactical client delivery and training plans gaining buy-in to ensure successful adoption and maximum ROI. As a workflow technology solutions SME, I am frequently requested to speak at well-known industry conferences as proven industry thought leader.

Experience

1. Business Systems Manager

   STACK Infrastructure

   Sep 2024 — Present

   As a Business Systems Manager, I oversee and optimize the Procore platform across a multi-region project portfolio, ensuring accurate configuration, system reliability, and strong user adoption. I lead business-critical system initiatives, including custom ERP–Procore integrations, to enable seamless data flow and alignment across core platforms. I define and govern roles, permissions, and access controls to support security, compliance, and data integrity, while serving as the primary escalation point for Procore through expert, user-focused support. I partner with cross-functional teams to drive system cohesion, operational efficiency, and alignment with STACK’s business objectives.