Kaiji Z.
Operations Supervisor & Team Leadership | Process Optimization & Data-Backed Decisions
- Role
- Warehouse Operations Supervisor at SwiftX
- Location
- Duluth, GA, US
- LinkedIn followers
- 500 followers
Experience
Warehouse Operations Supervisor
Sep 2025 — Present · Atlanta, GA, US
Data Monitoring and Analysis: Under my real-time monitoring and analysis, the warehouse fleet achieves a daily delivery efficiency of 96%, and we maintain a two-day delivery success rate of 98%.• Fleet Management: I oversee and coordinate the operations of DSP fleets, ensuring strict adherence to standard procedures, which enhances both accuracy and efficiency in deliveries.• Process Control: I am fully responsible for designing and controlling warehouse operation workflows, resulting in an overall efficiency improvement of about 35% to 40%. • Customer Feedback Management: I ensure that customer inquiries are addressed within 8 hours, significantly improving customer satisfaction through prompt and effective response times.
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