Kai Feng Chen

Software Development Intern @Demonware

Vancouver, BC, CA

Develop and maintain commerce infrastructure for the Call of Duty game series used by up to 3.15 million CCU• Created asynchronous virtual asset clawback microservices to address credit card fraud and stabilize in-game economy, handling up to virtual asset revocations per month• Led deployment strategy for anti-fraud purchase tracking project involving live monitoring, database migrations, and hotfixes impacting over 30 million users and reducing fraudulent virtual currency circulation by 80%• Coordinated with other studios within Microsoft Gaming to provide APIs to Demonware’s commerce microservices• Used observability tools such as Grafana, Kibana, and Databricks to assess downtime and player impact during player-facing technical incidents and remediate in collaboration with external studios• Won commerce department’s AI hackathon with lookup tool for relevant tickets and context during live incidents

Simon Fraser University

Bachelor of Science - B.Sc., Software Systems

University of Cologne

Certificate (Exchange Program), Cologne Summer School on Equality of Opportunity