Kai Miller
Founder and Chief Experience Officer at Emerald One, LLC
- Role
- Chief Experience Officer at Emerald One, Llc
- Location
- Reading, PA, US
- LinkedIn followers
- 500 followers
About Kai Miller
I help leaders cut through complexity, communicate with clarity, and deliver real…
Experience
Chief Experience Officer
Jan 2020 — Present
Emerald One is a top-tier small business focused on closing the gap between IT strategy and execution. We specialize in leading organizations through digital transformation, turning leaders’ goals into accomplishments. Blending our proprietary Elements of Brilliance™ with proven strategies and tools for continuous measurement and improvement, we tailor every solution to our executive clients\' needs, leadership style, and organizational culture to drive success and sustainability. As Chief Experience Officer (CxO), I lead Emerald One\'s identity, strategic communications, and customer success initiatives and guide our executive clients in these areas as they pursue their strategic goals. I leverage my experience as a federal chief of staff to provide executive-level coaching and advisory services and lead our delivery team in developing and implementing comprehensive organizational strategies. Led Emerald One to receive national recognition, including Platinum and Gold awards from Hermes, MarCom, and AVA Digital Awards for accessible design, federal campaign strategy, and innovation in Veteran-centered communication.Emerald One\'s Service Areas:Acquisition AlignmentResource Value MaximizationExecutive Communication and CoachingWe value: KnowledgeFree-thinkingAuthenticityDiversity and Inclusion
Education
University of Houston
BA, Pre-Professional English
George Mason University
MS, Conflict Analysis and Resolution
2005 — 2009
Boston University
Communications, Magazine Journalism
Saïd Business School, University of Oxford
Chief of Staff Certification
Skills
- Policy Analysis
- Speech Writing
- Crisis Communications
- Policy
- Management
- Program Management
- Change Management
- Budgets
- Community Outreach
- Organizational Communication
- Government
- Social Media
- Leadership
- Strategic Communications
- Public Relations
- Internal Communications
- Media Relations
- Corporate Communications
- Strategic Planning
- Public Speaking
- Government Contracting
- Public Policy
- Spokesperson
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