Kai Dunna
IT Service Management Leader | Championing Seamless Service Delivery & Efficiency
- Role
- Senior Director, IT Service Delivery at Transwestern
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Kai Dunna
As a senior technology leader in commercial real estate, I drive IT service strategy and execution to support business growth, enhance operational efficiency, and improve the end-user experience. Focused on aligning technology with real estate operations, I leverage AI and automation to optimize service delivery and ensure seamless, reliable IT support across the portfolio. My goal is to make technology a strategic asset that drives performance, innovation, and long-term value.
Experience
Senior Director, IT Service Delivery
Feb 2025 — Present · Houston, TX, US
As a senior technology leader in commercial real estate, I drive IT service strategy and execution to support business growth, enhance operational efficiency, and improve the end-user experience. Focused on aligning technology with real estate operations, I leverage AI and automation to optimize service delivery and ensure seamless, reliable IT support across the portfolio. My goal is to make technology a strategic asset that drives performance, innovation, and long-term value.
Education
DeVry University
Computer Information Systems
TechSkills Computer Learning Center
IT Engineering Management A+, Network +, MCP
2003 — 2005
The New York Institute of Photography
Photography
Skills
- Windows Xp
- Management
- Networking
- Windows
- Wireless Networking
- Security
- Microsoft Office
- Sales
- Windows 7
- System Administration
- Laptops
- Active Directory
- Xp
- Windows Server
- Business Development
- Problem Solving
- Team Leadership
- Events Coordination
- Entrepreneurship
- Business Strategy
- Computer Hardware
- Servers
- Cisco Technologies
- Integration
- Leadership
- T-Shirts
- Strategy
- Microsoft Exchange
- E-Commerce
- Software Installation
- Sharepoint
- New Business Development
- Visio
- Apparel
- T-Shirt Graphics
- Start-Ups
- Blackberry Enterprise Server
- Customer Service
- Project Management
- Network Administration
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